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DrillCase signs you in with your Google account. There is no separate password to remember or reset.
Every drill answer and simulation run is logged in History & Review, including the questions you got wrong.
After purchase you receive a download link by email. Everything you own is also listed under My Products, and each order's download allowance is shown on My Orders.
Solve VIP and All-Access Pass carry a 7-day money-back guarantee: email support within 7 days of purchase for a full refund, even if you have used the product. Chatbot Case Complete and Bain Comprehensive refund within 7 days if you have opened no more than 3 cases or sets (the free demo case and the mock papers count). Other products are not refundable, so try the free demo first.
Yes. All 60+ case studies are free to read, with no account needed. The PDF is the one thing that needs your email address, because we send it to you.
Choice and numeric answers are checked against the key; in a multi-select, each wrong pick cancels half of a correct one. Written answers under 15 words score 0; a full answer earns half marks, plus the rest for covering the key ideas in the model answer. The video isn't scored. Compare your written answers with the answer key PDF.
The All-Access Pass includes everything added later. In the case library, sort by Newest to see the latest additions first.
Yes. DrillCase works in mobile browsers. For timed drills and chart-heavy cases, a desktop or laptop gives the best experience.